From 0b07295a3e13745386c396668498f95260072b9e Mon Sep 17 00:00:00 2001 From: Yuta <49351867+ramen-yuta@users.noreply.github.com> Date: Tue, 17 Mar 2026 12:56:55 -0400 Subject: [PATCH 1/2] Adding MS Teams alongside Slack --- content/en/account_management/billing/incident_response.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/content/en/account_management/billing/incident_response.md b/content/en/account_management/billing/incident_response.md index 69578de943d..726f9e72f3d 100644 --- a/content/en/account_management/billing/incident_response.md +++ b/content/en/account_management/billing/incident_response.md @@ -40,11 +40,11 @@ In the On-Call product, a user does not need a seat to view existing pages, esca A user needs an **Incident Management seat** if they perform any of the following actions. These actions require a seat whether they are performed in the Datadog UI or through integrations such as Microsoft Teams or Slack. - Modify an incident (for example, update severity) - Delete an incident -- Add a comment, graph, or link to an incident timeline +- Add a comment, graph, or link directly to an incident timeline - Assign a task to a user within an incident (the assignee does not need a seat) - Assign a responder to a user-defined role within an incident (the assignee must have a seat) -In Incident Management, a user does not need a seat to create incidents, view incidents, or join incident channels. Commenting in Slack, including posting messages that sync to the incident timeline, also does not require a seat. Only actions taken through the Datadog app in Slack, such as using action buttons or interacting with @Datadog, trigger a seat requirement. +In Incident Management, a user does not need a seat to create incidents, view incidents, or join incident channels. Commenting in Slack and Microsoft Teams, including posting messages that sync to the incident timeline, also does not require a seat. Only actions taken through the Datadog app in Slack and Microsoft Teams, such as using action buttons or interacting with @Datadog, trigger a seat requirement. If your organization has committed to the Incident Response SKU, any user who meets the On-Call or Incident Management criteria can claim or be assigned an **Incident Response seat**. From 4b38a5be167ac96286729bbfb8043cbdf698a8c8 Mon Sep 17 00:00:00 2001 From: Yuta <49351867+ramen-yuta@users.noreply.github.com> Date: Tue, 17 Mar 2026 16:36:48 -0400 Subject: [PATCH 2/2] Update content/en/account_management/billing/incident_response.md Co-authored-by: Ida Adjivon <65119712+iadjivon@users.noreply.github.com> --- content/en/account_management/billing/incident_response.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/account_management/billing/incident_response.md b/content/en/account_management/billing/incident_response.md index 726f9e72f3d..c67e214a770 100644 --- a/content/en/account_management/billing/incident_response.md +++ b/content/en/account_management/billing/incident_response.md @@ -44,7 +44,7 @@ A user needs an **Incident Management seat** if they perform any of the followin - Assign a task to a user within an incident (the assignee does not need a seat) - Assign a responder to a user-defined role within an incident (the assignee must have a seat) -In Incident Management, a user does not need a seat to create incidents, view incidents, or join incident channels. Commenting in Slack and Microsoft Teams, including posting messages that sync to the incident timeline, also does not require a seat. Only actions taken through the Datadog app in Slack and Microsoft Teams, such as using action buttons or interacting with @Datadog, trigger a seat requirement. +In Incident Management, a user does not need a seat to create incidents, view incidents, or join incident channels. Commenting in Slack and Microsoft Teams, including posting messages that sync to the incident timeline, also does not require a seat. Only actions taken through Datadog in Slack and Microsoft Teams, such as using action buttons or interacting with @Datadog, trigger a seat requirement. If your organization has committed to the Incident Response SKU, any user who meets the On-Call or Incident Management criteria can claim or be assigned an **Incident Response seat**.