certbot.errors.PluginError: An error occurred adding the DNS TXT record: Unable to get base domain

[vlan0ping]

Checklist

• Have you pulled and found the error with jc21/nginx-proxy-manager:latest docker image?
  • Yes
• Are you sure you're not using someone else's docker image?
  • Yes
• Have you searched for similar issues (both open and closed)?
  • Yes

Describe the bug
Internal error creating a new entry with SSL certificate creation request (GANDI). Inspecting NPM docker container:
cat /tmp/letsencrypt-log/letsencrypt.log
File "/opt/certbot/lib/python3.11/site-packages/certbot_plugin_gandi/main.py, line 72, in _perform raise errors.PluginError(An error occurred adding the DNS TXT record: {0}.format(error)) certbot.errors.PluginError: An error occurred adding the DNS TXT record: Unable to get base domain for test.domain.co.za 2026-01-13 14:39:19,562:ERROR:certbot._internal.log:An error occurred adding the DNS TXT record: Unable to get base domain for test.domain.co.za

Nginx Proxy Manager Version
V2.12.3

To Reproduce
Steps to reproduce the behavior:

1. Creating new proxy host
2. Setup request new certificate

Expected behavior
Get a working proxy host entry, proxying my service

Screenshots
See attached

Operating System
Docker compose with latest image

Additional context
Docker Compose version 5.0.1

[Pixels-IT]

It works for me for a specific domain like test.domain.tld and gandi API.
Did you set the correct permissions at gandi token ?

[davidsenouf]

I am having the same issue.