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Data is no longer being synced. Is there an issue with my Payment not being connected to my account? #310

@jskjourneybegins

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@jskjourneybegins

I have an Andoid phone. I use the aCalendarPlus application. I am currently using the ETESync Calendar underneath aCalendarPlus and have set that calendar as the default.

I had initially imported all events into ETESync from Google Calendar. The initial sync to bring all events from ETESync on my computer to my Phone EYESync account worked. I have been working on my Phone with aCalendarPlus ever since, having set the ETESync Calendar as the default.

At first, the sync from my Phone to the Database on the Computer was working. I had created a number of events on my phone, stored them in the ETESync DB and I see them on the PC. However, about a week ago the sync seems to have stopped working. The same goes for my contacts. At first, it was working but now it is not working.

I logged onto my ETESync account on the computer and noticed that calendar events I have been adding on my phone are missing on the Computer login. I then added an event into ETESync directly from the computer interface. That entry is not showing up on my phone.

I have used the Refresh button on the ETESync computer calendar interface. I have used the Sync button inside ETESync App on my Android phone. I used the Synchronize button inside of aCalendar plus. All of these steps I have done multiple times and nothing seems to work.

I currently have my sync interval set to Every 15 minutes and immediately on local changes. Regardless, nothing seems to actually make the sync work (scheduled or manual).

I was using the free service at first. Then I signed up. I wonder if somehow the payment isn't connected to my account, and therefore the sync is no longer working?

Please help!

Thank you!

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