Fix #89: Add RISEN framework to README and CONTRIBUTING-

CONTRIBUTING.md

@@ -23,6 +23,18 @@ Consider a prompt you frequently use in your day-to-day work as a ServiceNow pro
 
 For inspiration, you can view the top-voted prompts in the library [here](https://communityresources.service-now.com/ai?id=library&display=10&sort=true). 
 
+### Use the RISEN Framework 🧠
+
+For the best results, structure your prompts using the **RISEN framework**:
+
+- **Role** – Set the AI's expert persona
+- **Instructions** – State clearly what you want
+- **Steps** – List sequential actions for the AI to follow
+- **End Goal** – Define the desired output
+- **Narrowing** – Add constraints to keep the response focused
+
+Prompts following RISEN tend to get more upvotes in the library. 👍
+
 ### 2. Submit a Prompt 📥
 
 To submit your prompt, follow these steps:

README.md

@@ -8,6 +8,26 @@
 This repository is an entry point to submit prompts directly from this GitHub repo, so that they can appear at https://devlink.sn/PromptLibrary
 
 The Prompt Library itself, is a community-driven hub for ServiceNow professionals to gather Generative AI prompts that we use to make our lives easier. **This is not a Now Assist product**. These are prompts we use inside GenAi Service Providers like ChatGPT, Claude Anthropic, or Google Gemini.
+## ✍️ Prompt Frameworks
+
+When writing prompts for this library, we recommend using the **RISEN framework** for clear, effective results.
+
+| Component | Description |
+|-----------|-------------|
+| **R**ole | Define the AI's persona (e.g., "You are a ServiceNow ITSM architect") |
+| **I**nstructions | Describe what the AI should do |
+| **S**teps | Break the task into sequential steps |
+| **E**nd Goal | State the desired outcome or deliverable |
+| **N**arrowing | Set constraints — what to exclude, avoid, or limit |
+
+**Example:**
+```
+Role: You are a ServiceNow platform architect.
+Instructions: Review this Business Rule for performance issues.
+Steps: 1. Check for missing query filters. 2. Flag hardcoded sys_ids. 3. Identify sync operations that could be async.
+End Goal: A prioritized list of fixes with one-line explanations.
+Narrowing: Server-side performance only. No UI or client-script suggestions.
+```
 
 🔔🔔🔔<br>
 Note, this repository _can_ be installed on your ServiceNow instance but contributions to this repository are for **Prompt Submission only**.