🧭 Ops & Data Transformation Lead

About the Role

Led operations and data transformation initiatives across 3 hotels in Paris 8th-9th arrondissements from July 2021 until June 2025.

🗂 Key Achievements

• 📈 Growth & Financial Performance: Managed hotel operations with an expanding annual budget—from €800k to €3M (2021–2025)—contributing to a near tripling of revenue.

• ☁️ Digital Transformation & Automation: Implemented cloud-based systems (Google Drive, QR code registration platform) and trained teams, cutting processing times by 60%.

• 👥 Leadership & Optimization: Directed a cross-functional team of 14, orchestrating workflow redesign and deploying unified operational solutions across three establishments.

🔍 Data Impact

• Consolidated operational metrics to build performance dashboards for budgeting and forecasting.

• Designed and maintained datasets enabling consistent KPIs monitoring and multi-site analysis.

• Improved decision processes by integrating data-driven planning tools and automation scripts.

• Championed digital literacy through workshops, ensuring data fluency across operational teams.

🚀 Tech & Tools

• Languages / Data tools: Sheets, SQL basics, Google Analytics, Power BI

• Cloud / Workflow: Google Drive, Docs, Forms, QR-based registration system

• Project management: Notion, Trello, internal CRM, internal PMS

🌐 Contact

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