Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion docs/delete-account.md
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

Log in to your Plausible Analytics account and in the top right menu, click on your account name and choose **Account Settings** to enter your account settings.

To delete your Plausible Analytics account, go to the **Danger Zone** section, find **Delete Account** and click on the big red **Delete Account** button. Deleting your account removes all the sites and stats you've collected.
To delete your Plausible Analytics account, go to the **Danger zone** section, find **Delete Account** and click on the big red **Delete Account** button. Deleting your account removes all the sites and stats you've collected.

You might instead see a message like the one shown in the screenshot below if you are the sole owner of a team. In such a case, you will need to either add another owner to your team or delete the team altogether.

Expand Down
2 changes: 1 addition & 1 deletion docs/delete-site-data.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: Delete your site data and your stats
description: "How to delete a site and all its stats from your Plausible account. Use the Danger Zone in website settings to permanently remove a site."
description: "How to delete a site and all its stats from your Plausible account. Use the Danger zone in website settings to permanently remove a site."
---

import useBaseUrl from '@docusaurus/useBaseUrl';
Expand Down
30 changes: 14 additions & 16 deletions docs/transfer-ownership.md
Original file line number Diff line number Diff line change
Expand Up @@ -13,7 +13,7 @@ Plausible allows you to transfer ownership of a site to a different user or to a

This is useful for consultants and agencies working with clients. You set up the site, add custom events, email reports, traffic spike notifications and so on. When your job is done, you transfer ownership to your client.

Note that subscriptions are not transferred with the site. The new owner is responsible for having an active [Plausible subscription](subscription-plans.md).
Note that subscriptions are not transferred with the site. The new owner is responsible for having an active [Plausible subscription](subscription-plans.md). Once transferred, the site counts toward the limits of whichever account or team becomes the new owner.

:::tip Leaving the company or need to recover a whole account?
See [Transfer account ownership](transfer-account-ownership.md).
Expand All @@ -29,32 +29,30 @@ See [Transfer account ownership](transfer-account-ownership.md).
## Transfer to a different user

1. Go to [site settings](website-settings.md) for the site you want to transfer
2. Click **Danger Zone** in the left sidebar
3. Under **Transfer Site Ownership**, enter the recipient's email address
4. Click **Request transfer**
2. Click **Danger zone** in the left sidebar
3. Under **Transfer site**, select **Another Plausible account** and enter the recipient's email address
4. Click **Send transfer request**

The recipient will get an email notification. They need to log in (or register for a Plausible account) and accept the request within 48 hours. If they don't have an active subscription, they'll need to upgrade before accepting.

After the transfer, you keep **Guest Editor** access to the site. The new owner can [change your role or remove your access](users-roles.md) at any time.

## Transfer to a team

1. Go to site settings for the site you want to transfer
2. Click **Danger Zone** in the left sidebar
3. Under **Change Teams**, select the destination team
4. Click **Change team**
1. Go to [site settings](website-settings.md) for the site you want to transfer
2. Click **Danger zone** in the left sidebar
3. Under **Transfer site**, select **Team** and choose a destination from the dropdown. Only teams you belong to are listed.
4. Click **Move site**

The destination team must have an active subscription with a plan that supports the transfer.

## Transfer a site from a team to your personal sites

If a site is currently part of a team but you want it to appear under **My Personal Sites**, you can transfer the ownership to yourself.

1. Go to site settings for the site you want to move
2. Click **Danger Zone** in the left sidebar
3. Under **Transfer Site Ownership**, enter the email address of your own Plausible account
4. Click **Request transfer**
If a site is currently part of a team but you want it to appear under **My personal sites**, you can transfer the ownership to yourself.

You’ll receive an email invitation to accept the transfer. Once accepted, the site will move from the team to your **My Personal Sites** section.
1. Go to [site settings](website-settings.md) for the site you want to move
2. Click **Danger zone** in the left sidebar
3. Under **Transfer site**, select **My personal sites**
4. Click **Move site**

Note that subscriptions are not transferred with the site. You will need an active subscription on the account that accepts the transfer. Once transferred, the site will count toward the limits of whichever account becomes the new owner.
The site moves immediately to your **My personal sites** section. Your personal account must have an active subscription that supports the additional site.
2 changes: 1 addition & 1 deletion docs/users-roles.md
Original file line number Diff line number Diff line change
Expand Up @@ -105,7 +105,7 @@ See [Transfer account ownership](transfer-account-ownership.md) for how to recov
### Deleting a team

* In the top right menu, click on your account name, make sure you have chosen the team you'd like to delete and then click on the **Team Settings**
* To delete the team, go to the **Danger Zone** option of the **Team Settings**
* To delete the team, go to the **Danger zone** option of the **Team Settings**
* Click on the **Delete Team** button. Note that deleting the team deletes all dashboards and collected stats of the sites that the team owns

Note that you need to be an owner to delete a team.
Expand Down
Loading