I am a developing software engineer passionate about building solutions that solve real-world problems. My analytical foundation is unique: it grew out of the corporate trenches. Having worked in L1 Technical Support, Customer Experience, and Back Office Operations, I've developed advanced troubleshooting skills, systemic analysis, and deep customer empathy.

Today, I translate this strategic, scalability-focused vision directly into Back-end engineering. I don't just stay in theory; I breathe code through practical projects like B2B SaaS applications, Artifical Intelligence agent integrations, and secure authentication flows (OAuth 2.0).

• 🎓 Software Development Student @ Fatec Itaquera (2023 - 2027)
• 🤖 Passionate about mixing APIs with AI Agents.
• 🛠️ Currently focusing on C#, Java and modern Back-end frameworks.
• 💬 Ask me about: process analysis, database optimization, or customer-centric software design.

• Languages: C#, Java, Python, JavaScript/TypeScript, SQL
• Frameworks & Libs: ASP.NET Core, Spring Boot, React, Next.js, Node.js
• Tools & Ecosystem: Git, Cloud Environments, REST APIs, OAuth 2.0
• Soft Skills: Process Analysis, Root Cause Troubleshooting, Bilingual English/Portuguese.

• Infrastructure & Support @ Forsaitt Comercial Tecnica Ltda
• Process & Ticket Analysis @ Orbitall Atendimento
• L1 Operations & Technical Support @ Concentrix Brasil
• Back Office Data Managing @ Teleperformance CRM S.A.
• CX & Relationship Systems @ Atento Brasil S/A